examples of savings
financial advisor, 7 phones
When I met with Dave it was just to take a look at his bills to see if he was paying to much. It was easy to see from the detailed bill that he was paying too much per line, and also had a system so old that it didn’t have a display on the phones. During our meeting I determined that Dave travelled a lot and still wanted to stay in touch with his customers and family without it costing him too much.
By replacing his outdated system, and getting him to switch phone line providers, we were able to save him a more modest $200 dollars a month on a system that cost him just over $4000 dollars. Now I suggested leasing as an option to him so that he didn’t have to put out the money himself and when we took a good look we realized that the system would cost him just over $80 dollars a month to lease over 5 years. So now we have him saving about $120 dollars a month after the lease payment. That is $1440 dollars a year and that includes the price of the equipment.
As an added bonus, the system included a phone that he could take with him when he travelled. This allowed him to utilize the internet he had access to and was paying for already to take calls. When he was in Mexico at his condominium, he could pick up the phone and the dial tone he got was dial tone in Winnipeg. He could call his friends and family here without any long distance charges at all.
When his customer would call his office, the phone would ring wherever in the world he was and he could answer it without any additional charges, or anyone being the wiser that he was halfway across the world.
transcona law firm, 24 phones
Last year I met with a lawyer who was curious as to whether his firm was spending too much on their phone lines.
By spending an hour with him asking some simple questions, and looking over some of his past bills, it was easy for me to see that he was spending too much. By observing his office environment and how many people were on the phone during the day, we were able to determine that he was paying for more lines than he was actually using.
What struck him as funny is that the company he had been dealing with for 20 years hadn’t visited him to do the same thing. What he didn’t find so funny was that they were also rolling him into new contracts every three years without letting him know.
He didn’t have many features other than voice mail on his current system and his phones were old enough that they didn’t even show caller ID.
The replacement system wasn’t cheap (roughly $9000 installed and programmed for 24 phones in his office) but the savings were $4700 a year. Close to $400 dollars a month he would save with the new system and the features he now had would allow him to travel and stay connected to the office without any long distance charges. He could now keep his personal cell phone number private and have calls go from his office to his cell phone without difficulty. When you factor in the 5 year warranty, his phone system pays for itself in 2 years, and he saves an additional $14,100 dollars over the next 3.
He also wasn’t stuck in a contract anymore and this way when the competition changed pricing, he was able to take full advantage of the competition.
property management, 40+ phones
alpha was asked by a current Managed Services client, to look into their current phone costs as they had been with the same provider for years and weren’t having any luck getting the information they needed.
This client had a main location that had 40+ users, as well as multiple satellite locations that had single users.
Their current phone bill at the time we met with them was in excess of 1500 dollars monthly.
The first problem we spotted was that there was different pricing for different locations, even though the properties were all owned by one parent company.
Savings were realized just by having alpha involved when it was time to meet with the line provider.
Then, once contracts were over and the client was free to pursue other options, we developed a solution that would use their existing internet connections as ways to connect the remote locations, as well as a system that could measure the actual usage of the lines, allowing the client to adjust to what they were using vs what was suggested by the original provider.
Of course there was an initial up front cost for the system, both phones, software, PBX and licensing.
The end result though was significant.
Their phone expenses dropped to below 35% of the original costs and the ROI (Return On Investment) for the initial capital expenditure was just over 2.5 years.
With the average phone system lasting well over 5 years, our client stood to save well over 20 thousand dollars on top of having a system that could seamlessly transfer calls not only in the main location, but also to the remote locations avoiding long distance and toll charges.
This is just one example of how VoIP can save your company money.
Have alpha come by and show you how your business can save.